Appointments can either be booked by calling the surgery on 0208 616 0083 or if you have internet access you can utilise our Patient Access system (if already registered, LOG IN HERE). Patient Access allows you to book routine appointments online or on your smartphone (once registered), request repeat prescriptions and view any allergies you might have recorded on your medical record (more information here)
The doctors are available for consultation every weekday between 8.30am - 12.30pm and 2.00 - 6.30pm.
Please note the following:
- Appointments are of 10 minutes' duration. Taking more time delays the surgery for others.
- Please arrive on time for your appointment; if you arrive late you may have to rebook the appointment.
- You must inform the surgery if you are unable to attend an appointment. Two instances of failure to attend appointments, without prior notice to the surgery, may result in Riley House removing you from our patient list.
- The appointment system operates both for your convenience and to aid the doctor and should be one patient to one appointment.
- Bookings can be made up to a week ahead for routine surgery consultation. Remember: if you cannot attend for your appointment, please let us know ASAP so that the consultation may be offered to another patient whose need may be urgent.